Support
Email us and a person will get back to you, usually within one business day. It helps to include your device, the app version (on the Account screen) and the email you sign in with.
support@betterlights.appSubscriptions and refunds
Bought in the iPhone or iPad app? Manage or cancel it in Settings, under your Apple Account, then Subscriptions; Apple handles refunds at reportaproblem.apple.com. Bought on Android? Use the Play Store, then Payments and subscriptions. Bought on the web? Open the web app and go to Plans, then Manage billing (Team plans: the team’s Billing tab).
Restoring purchases
Sign in with the account you used before, then tap Restore Purchases on the plans screen. A plan bought on one device works everywhere you sign in.
Deleting your account
In the app, go to Account, then Delete Account. On the web, use the deletion page linked below. This removes your account, cloud projects, photos and renders. Invoices are kept for as long as tax law requires.